Terms and Conditions of Use - DIGANTARA
PT. Solusi Digitalisasi Nusantara
Last Updated: January 2025
Welcome to DIGANTARA (DIGitalisasi nusANTARA), a comprehensive village
information and service system application. Please read these Terms and
Conditions carefully before using our application and services.
1. Definitions
Throughout this document, the following terms shall have these meanings:
-
"DIGANTARA" refers to the WEB and Android-based village information
and service system application.
-
"Application" refers to the DIGANTARA mobile application available on
Google Play Store and web platform.
-
"User" refers to any individual or entity using the DIGANTARA
application.
-
"Services" refers to all features and functions provided by DIGANTARA.
- "Company" refers to PT. Solusi Digitalisasi Nusantara.
-
"Content" refers to any information, data, text, software, images, or
other materials within the application.
-
"Personal Data" refers to any information relating to an identified or
identifiable natural person.
2. Acceptance of Terms
2.1. By downloading, installing, or using DIGANTARA, you acknowledge
that you have read, understood, and agree to be bound by these Terms and
Conditions, including our Privacy Policy.
2.2. If you do not agree with any part of these terms, you must not use
our application.
2.3. You must be at least 17 years old to use this application. If you
are under 17, you must have parental consent.
3. Google Play Store Compliance
3.1. Application Distribution
-
DIGANTARA is distributed through Google Play Store and complies with
all Google Play Developer Program Policies.
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The application is free from malware, spyware, and any malicious
content.
- All app updates will be distributed through Google Play Store.
3.2. Content Policy Compliance
- Our content adheres to Google Play's content rating guidelines.
- We do not promote or enable illegal activities.
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Our application is free from hate speech and inappropriate content.
4. Data Security and Privacy
4.1. Data Collection and Storage
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Personal Information:
- Basic profile information (name, address, ID number)
- Contact information (email, phone number)
- Village registration details
- User-generated content and documents
-
Technical Information:
- Device information and identifiers
- IP addresses and location data
- Usage statistics and interaction data
- Application performance metrics
4.2. Data Protection Measures
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Encryption Standards:
- AES-256 encryption for data at rest
- TLS 1.3 for data in transit
- End-to-end encryption for sensitive communications
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Security Infrastructure:
- Regular security audits and penetration testing
- Multi-layer firewall protection
- Intrusion detection and prevention systems
- 24/7 security monitoring
-
Access Control:
- Multi-factor authentication
- Role-based access control
- Regular access reviews and audits
4.3. Data Processing and Usage
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Your data is processed for:
- Providing and improving our services
- Administrative purposes
- Communication and support
- Analytics and service optimization
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Third-party Processing:
- Limited to essential service providers
- Strict data processing agreements in place
- Regular compliance monitoring
4.4. Data Retention and Deletion
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Data Retention:
- Active account data retained for service provision
- Inactive account data archived for legal compliance
- Regular data minimization reviews
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Data Deletion:
- User right to request data deletion
- Automated deletion after account termination
- Secure data destruction protocols
5. User Registration and Account Security
5.1. Account Creation
- Users must provide accurate and complete information
- One account per individual/entity
- Verification process may be required
5.2. Account Security
- Strong password requirements
- Regular security updates notification
- Suspicious activity monitoring
- Account recovery procedures
6. Services and Features
6.1. Public Services
- Document processing and administrative services
- Village information services
- Public complaint system
- Online consultation with village officials
6.2. Village Administration
- Population data management
- Village document management
- Reporting and monitoring systems
- Village asset management
6.3. Economic Empowerment
- Village product marketplace
- MSME promotion
- Village financial systems
- Community empowerment programs
7. User Rights and Obligations
7.1. User Rights
- Access to services as per standards
- Access to public information
- Technical support
- Privacy and data protection
7.2. User Obligations
- Comply with terms and conditions
- Provide accurate information
- Maintain account security
- Report security incidents
8. Intellectual Property Rights
8.1. Ownership
-
All content and technology are property of PT. Solusi Digitalisasi
Nusantara
- Protected by Indonesian copyright laws
- Unauthorized use is prohibited
9. Limitation of Liability
- Service availability and reliability disclaimers
- User responsibility for data accuracy
- Force majeure provisions
10. Changes to Terms
We reserve the right to modify these terms at any time. Users will be
notified of significant changes.
11. Dispute Resolution
Any disputes will be resolved through mutual discussion or legal
channels in Indonesia.
12. Contact Information
For any questions regarding these terms, please contact:
PT. Solusi Digitalisasi Nusantara
Email: [email protected]